Warning:
JavaScript is turned OFF. None of the links on this page will work until it is reactivated.
If you need help turning JavaScript On, click here.
This Concept Map, created with IHMC CmapTools, has information related to: PGC People Skills V2, Helping local utility operators understand the situation is important because Operators' understanding makes PGC's job easier, PGC "People Skills" include People Management Skills, PGC "People Skills" include Proper demeanor, People Management Skills include skill at Avoid worrying the local utility operators, People Management Skills include skill at Knowing when to say "No!", Avoid worrying the local utility operators serves to Help mitigate LUO error, PGC "People Skills" include The need to relate to a wide range of people/roles, The need to relate to people in a variety of contexts e.g., PGC training visits to other sites, Proper demeanor include Acting like you are in control, People WILL complain about PGC decisions, Help mitigate LUO error e.g., Inappropriate tripping of Units, PGC "People Skills" include The need to relate to people in a variety of contexts, PGC Knowledge includes awareness that PGC interpersonal actions are supported by BPO management, People Management Skills include skill at Helping local utility operators understand the situation, PGC "People Skills" are facilitated by PGC Knowledge, Avoid worrying the local utility operators relates to Acting like you are in control, PGC Knowledge includes awareness that People WILL complain, PGC "People Skills" play a key role in PGC job performance, Proper demeanor include Not getting upset or raising your voice, PGC "People Skills" have to be Learned