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This Concept Map, created with IHMC CmapTools, has information related to: 20285177_BaseMap, banlanced scorecard Persectives customer, Basic issues thrid employee capablility, Performance Measurement using banlanced scorecard, employee capablility affects employee behavior, Basic issues final management problems, Understanding the expection affects employee behavior, banlanced scorecard Persectives learning and growth, Managemnt Control impact organzation, measurements using organzation stragtegy, Managemnt Control has Good Characteristics, measurements include Performance Measurement, control problems lack motivation, Managemnt Control clustered Boundary systems, management problems causes lack of diretion, Managemnt Control avoid control problems, organzation achieve organzation objectives, banlanced scorecard Persectives fianacial, Basic issues first Understanding the expection, banlanced scorecard story of organzation stragtegy, Managemnt Control clustered Diagnostic control systems