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This Concept Map, created with IHMC CmapTools, has information related to: Custom Development, functional knowledge about the business as developers need to work closely with business users, risks are high factors impatient business users, risks are high factors lack of skills, Custom Development drawbacks can take a long time, Custom Development allows complete control over how the system looks and behaves, development staff may already be overcommitted due to huge backlog of system requests, Custom Development drawbacks development staff may already be overcommitted, Custom Development builds technical skills, risks are high factors developers could be pulled to work on other projects, development staff may already be overcommitted so may not have time to carry out custom development projects, Custom Development drawbacks risks are high, Custom Development builds functional knowledge about the business, technical skills so future efforts will take less time, Custom Development allows easier changes to incorporate new technology, Custom Development is about building a new system from scratch