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Dieses mit IHMC CmapTools erstellte CMap hat Informationen bezüglich: KUKA_Aftersales Article, Key Customer Concerns pertains Downtime, Success Factors are a mixture of Product Design, Customer Costs is divided in Fixed Costs, Key Customer Concerns are mitigated by Ease of Repair, Key Customer Concerns are mitigated by Reliability, Product Design Strategy can either be Disposable, Rapid Response depends on Ease of Repair, Product Design influences Reliability, Rapid Response reduces Downtime, Product Design influences Ease of Repair, Success Factors are a mixture of Repair Support, Rapid Response depends on Reliability, Product Design Strategy can either be Rapid Response, Product Design Strategy influences Support Strategy, Customer Costs is divided in Variable Costs, Support Strategy crucial for Rapid Response, Product Design Strategy can either be Never Fail, Downtime causes Customer Costs, Rapid Response seeks for Success Factors, Customer Costs influences Product Design Strategy