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Dieses mit IHMC CmapTools erstellte CMap hat Informationen bezüglich: FINAL KUKA, contract renewal reduces acquisition costs, segments such as Repairable, makes agreements, 6 steps to improve starting with 1.Identify product, design 2.Portfolio of service products, agreements concern design, Aftersales Customer Service is unpredictable, return & repairs of defective parts decreses inventory costs, KUKA Technical support availiable 24/7, product related strategy increases product reliability improvment, focus on customer location reduces costs, supplemental elements form professionals/specialist, Rapid Response including key customer cocerns, segments such as Disposable, Aftermarket Challanges carry out inspections, Basic Service Strategies consists of recusing customer risk, KUKA Robotics provides Aftersales Customer Service, delivery generates revenues, consist of KUKA Robotics, segments such as Rapid Response